Dallas Campus (Online)
Date of Award
Doctor of Education
Committee Chair or Primary Advisor
Second Committee Member or Secondary Advisor
Third Committee Member or Committee Reader
J. Scott Self
This holistic case study with embedded units was conducted to understand and describe the perceptions of female workplace mediators and if they encounter stereotypes, bias, and other challenges as mediators in the state of Texas. Ten female workplace mediators in Texas participated with in-depth, semistructured interviews and an open-ended survey response describing a unique experience they had while mediating workplace disputes. A cross-case synthesis analysis of the results was then conducted with journal notes, literature on gender inequality, mediation, alternative dispute resolution, and Goffman’s theory of stigma. The results of this qualitative research can provide additional alternative dispute resolution techniques for female leaders and mediators as they provide workplace conflict management interventions.
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This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
Goodwin, Gaedria B., "Perceptions and Challenges of Female Workplace Mediators and How They Overcome Them" (2020). Digital Commons @ ACU, Electronic Theses and Dissertations. Paper 237.