Campus Location

Dallas Campus (Online)

Date of Award


Document Type

DNP Project



Degree Name

Doctor of Nursing Practice

Committee Chair or Primary Advisor

Linda Gibson

Second Committee Member or Secondary Advisor

Donna Atobajeun

Third Committee Member or Committee Reader

Roneisa Matero


Growing violence in the community increases the risks of injuries to healthcare workers. This project assessed the levels of emotional exhaustion, depersonalization, and acknowledgment of professional accomplishments in healthcare workers in the community who were responsible for the care of confused and combative clients. The community healthcare workers were assessed using the Maslach Burnout Inventory-Human Services Survey-Medical Personnel. An intervention was then presented, which focused on self-awareness, including mood assessments, soothing rhythmic breathing, compassionate focused imagery, and the creation of a safe place to process criticism compassionately. The participants were resurveyed after 30 days by repeating the Maslach Burnout Inventory-Human Service Survey-Medical Personnel. The project used a quantitative research method that assessed descriptive statistics with the comparison of means and standard deviations. The inference statistics were determined by the paired sample t test. The project concluded that the intervention significantly improved emotional exhaustion with slight improvements for depersonalization and professional accomplishments.

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.



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