Campus Location

Dallas Campus (Online)

Date of Award



Document Type



Organizational Leadership

Degree Name

Doctor of Education

Committee Chair or Primary Advisor

Timothy Stafford

Second Committee Member or Secondary Advisor

Melissa Atkinson

Third Committee Member or Committee Reader

Jody Jones


This quantitative study investigated the perceptions of higher education faculty with respect to their behavioral intentions to use learning management systems and the perceived effect of COVID-19 on those intentions. An online survey was administered through private Facebook groups to faculty in higher education and listservs focused on technology in higher education. The sample size initially included 137 participants but participants were reduced to 121 due to incomplete responses on some surveys or not meeting the selection criteria for the research. The theoretical framework for this research was the intersection of the technology acceptance model and digital transformations. The data were analyzed using SPSS AMOS software to develop a structural equation model based on the technology acceptance model with the additional construct of the perceived effect of COVID-19 protocols. The results confirmed that the hypothesized model was a good fit and that COVID-19 had an effect on faculty members’ perceived ease of use, perceived usefulness, and attitude toward use of learning management systems. The results also confirmed high behavioral intentions to use learning management systems in the future. Key findings of this research included a shift in the technology acceptance model’s mediating variable that impacted the focus of professional development programs and the potential acceptance of learning management systems by higher education faculty in the foreseeable future.

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.



To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.