In late 2021, two ministers at Highland Church of Christ began a conversation about accessibility and inclusion, primarily aimed at children’s and student’s ministries. The two ministers knew they were adequately able to serve the children and students at Highland that required additional support, but that it was not a sustainable system. They set out on a year-long process of acquiring information, resources, and fresh ideas, in the hopes that these would provide the answer they had been searching for. In late 2022, the answer to their problem became clear: they needed to listen to the people in front of them in order to know how to serve them best. They created a listening project and team of congregants to interview members at Highland regarding accessibility and inclusion. The results that came out of the listening project were surprising, but they helped pave the way forward for Highland.
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Crisp, Ashley and Stirman, Ashley
"The Next Right Step: A Case Study in Listening for Change When Overwhelmed by Reality,"
Discernment: Theology and the Practice of Ministry: Vol. 9:
2, Article 4.
Available at: https://digitalcommons.acu.edu/discernment/vol9/iss2/4