Campus Location

Dallas Campus (Online)

Date of Award

4-2021

Department

Nursing

Degree Name

Doctor of Nursing Practice

Committee Chair or Primary Advisor

Dr. Catherine Garner

Second Committee Member or Secondary Advisor

Dr. Tonja Hartjes

Third Committee Member or Committee Reader

Dr. Linda Gibson

Abstract

Nursing leaders continue to face issues related to nurse satisfaction and retention. Burnout, exhaustion, and low motivation have a direct impact on the care nurses provide. There are many economic and non-economic factors affecting nursing morale, motivation, and productivity. This employer’s All Employee Survey for 2017 and 2018 showed a significant increase in nurse reported fatigue, exhaustion, low engagement, and burnout scores over a 12-month period. Based on general systems theory, this project utilized secondary data from the survey to perform a correlational analysis to identify whether supervisor relationships, workplace characteristics, and workgroup characteristics were related to burnout, exhaustion, and low motivation symptoms in the surveyed nursing staff. The data from 2017 revealed a positive correlation with supervisor relationship characteristic favoritism and burnout. In 2018, the variables that were positively correlated to burnout changed to supervisor respect, listening, and trust. In 2017, burnout was positively correlated to the workforce characteristic involvement in decisions. However, in 2018, burnout became positively correlated with resources. The data revealed that for 2017 workgroup characteristics of respect and conflict resolution were the main areas of concern and directly correlated to burnout. However, in 2018, there were no areas that directly correlated to engagement, exhaustion or burnout. In 2017, there was a positive correlation between exhaustion and burnout and intent to leave. No data were available for 2018. This data will provide leadership with a place to focus when making improvements. Future studies will be needed to monitor results of any leadership actions.

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

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