Campus Location

Dallas Campus (Online)

Date of Award


Document Type



Organizational Leadership

Degree Name

Doctor of Education

Committee Chair or Primary Advisor

Dr. Cynthia M. Sims

Second Committee Member or Secondary Advisor

Dr. Kipi Fleming

Third Committee Member or Committee Reader

Dr. Karmyn Downs


This study examined the relationship between emotional intelligence and conflict management styles in Black women leaders in the United States. The lack of literature surrounding Black women leaders' emotional intelligence or conflict management styles presented an opportunity to offer quantitative data connected to these constructs. A cross-sectional survey design was used to administer three surveys the Situational Test of Emotional Management- B, the Kraybill Conflict Style Inventory, and a modified version the Multidimensional Inventory of Black of Identity, that focused on Black female identity. Data from 124 participants were analyzed to learn if identity mediated the relationship between emotional intelligence and conflict management. Pearson correlations, linear regressions, and a test of the mediation of identity were conducted. Results established that identity did not mediate any of the variables; however, the findings showed that Black women leaders with higher levels of emotional intelligence will employ conflict management styles with higher concern for others and with lower levels of emotional intelligence decreased concern for others. Finally, this study showed that Black women with weaker intersectional identities have lower levels of emotional intelligence.

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.



To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.