Lisa M. Henry

Campus Location

Dallas Campus (Online)

Date of Award




Document Type

DNP Project



Degree Name

Doctor of Nursing Practice

Committee Chair or Primary Advisor

Cheryl Green

Second Committee Member or Secondary Advisor

Marcia Sotelo


This project aimed to address the critical issue of patient safety by improving the quality of patient handoffs in a small private hospital in Jamaica. Guided by the Iowa model and Rogers’ diffusion of innovations theory, the pilot study focused on implementing evidence-based practices and fostering a culture of critical thinking among nurses. The study assessed the impact of an educational intervention on handoff quality and nurse satisfaction using a quasiexperimental pre- and posttest design. The Agency for Healthcare Research and Quality bedside shift report checklist measured accuracy and completeness, revealing a baseline accuracy of 46% preintervention, significantly improving to 87.3% postintervention (p < .001). Nurse satisfaction, while slightly higher postintervention, did not reach statistical significance. The findings underscore the effectiveness of the educational intervention in enhancing patient handoff quality, laying the groundwork for larger-scale initiatives to promote evidence-based, high-quality care and patient safety.

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.



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