Learning Experiences of Financial Aid Administrators: A Phenomenological Study of Workplace Learning
Campus Location
Dallas Campus (Online)
Date of Award
2-2021
Document Type
Dissertation
Department
Organizational Leadership
Degree Name
Doctor of Education
Committee Chair or Primary Advisor
Timothy Atkinson
Second Committee Member or Secondary Advisor
Scott Strawn
Third Committee Member or Committee Reader
Tara Hornor
Abstract
This qualitative research study was designed to understand the lived experiences of leaders learning to lead within higher education, specifically within financial aid offices in the state of Oklahoma, and the role of formal and informal workplace learning on leadership preparation. The purpose of this phenomenological study was to understand the lived experiences of leaders learning to lead. The sample consisted of five financial aid leaders from the state of Oklahoma who are members of the Oklahoma Association of Student Financial Aid Administrators. The electronic interview consisted of 19 questions and resulted in six themes. The researcher coded interviews with three different coding passes (process, a priori, and emotion coding) to determine the themes that describe the processes of mentoring, formal and informal learning, and the role of professional organizations on the leadership development of financial aid administrators.
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
Recommended Citation
Sanders, Diana J., "Learning Experiences of Financial Aid Administrators: A Phenomenological Study of Workplace Learning" (2021). Digital Commons @ ACU, Electronic Theses and Dissertations. Paper 306.
https://digitalcommons.acu.edu/etd/306