Campus Location
Abilene Campus (Residential)
Date of Award
5-2023
Document Type
Thesis
Department
Social Work
Degree Name
Master of Science
Committee Chair or Primary Advisor
Kyeonghee Jang
Second Committee Member or Secondary Advisor
Thomas Winter
Third Committee Member or Committee Reader
Stephanie Duncan
Abstract
Much of the research on child welfare workers is in a traditional service model. However, there is a lack of empirical studies regarding childcare workers in a community-based care model. This study examines whether transitioning to the community-based model has positively impacted workers’ perspectives regarding turnover intention, job satisfaction, and workload manageability. A cross-sectional survey design was used with convenient sampling from a Texas Department of Family Protective Service Region that transitioned to the CBC model. The single source continuum contractor employed a sample of 125 potential respondents in the selected region. A total of 43 permanency workers responded to the survey. Respondents who worked under the legacy system represent 32.56% (i.e., legacy n = 14; CBC n = 43). The study found no difference in turnover intention between the two models. However, workload improved under the CBC model with a statistically significant decrease in perceived job satisfaction. The study’s results were mixed, and further research is necessary to understand the influences and challenges of transitioning to the CBC service delivery model.
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
Recommended Citation
Taylor, Kerri, "Impact of Community-Based Care Model on Child Welfare Professionals: A Study of Workload, Job Satisfaction, and Turnover Intent" (2023). Digital Commons @ ACU, Electronic Theses and Dissertations. Paper 613.
https://digitalcommons.acu.edu/etd/613
Included in
Family Law Commons, Legislation Commons, Social Policy Commons, Social Statistics Commons, Social Welfare Commons, Social Work Commons