Campus Location

Dallas Campus (Online)

Date of Award

11-2023

Document Type

Dissertation

Department

Organizational Leadership

Degree Name

Doctor of Education

Committee Chair or Primary Advisor

Kristin O'Byrne

Second Committee Member or Secondary Advisor

Kathy Baker

Third Committee Member or Committee Reader

B.J. McMichael

Abstract

This quantitative correlational study explored the relationships between perceived psychological safety, conflict management styles, and perceived conflict management success among nurse practitioners (NPs) operating in interprofessional acute or critical care teams in the United States. Despite existing literature on conflict management and psychological safety, there is a noticeable gap concerning the interplay of these factors, specifically among NPs. A multi-item survey was developed from validated measures to assess psychological safety, conflict management success, and conflict management style. The final sample included 944 NPs. The findings revealed a statistically significant difference in the scores of perceived psychological safety, depending on the interpersonal conflict management style employed. Furthermore, psychological safety emerged as a significant predictor of conflict management success. However, a secondary analysis controlling for ethnicity and gender failed to show statistically significant variations in perceived psychological safety based on interpersonal conflict management style. These results emphasize the crucial role of psychological safety as an environmental factor affecting conflict management styles and outcomes among NPs in acute or critical care settings. Nonetheless, the influence of psychological safety appears to be nuanced when factors such as ethnicity and gender are considered, underscoring the need for further research to elaborate on these relationships.

Creative Commons License

Creative Commons Attribution 4.0 License
This work is licensed under a Creative Commons Attribution 4.0 License.

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