Dallas Campus (Online)
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Doctor of Education
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Third Committee Member or Committee Reader
This quantitative correlational study explored the relationships between perceived psychological safety, conflict management styles, and perceived conflict management success among nurse practitioners (NPs) operating in interprofessional acute or critical care teams in the United States. Despite existing literature on conflict management and psychological safety, there is a noticeable gap concerning the interplay of these factors, specifically among NPs. A multi-item survey was developed from validated measures to assess psychological safety, conflict management success, and conflict management style. The final sample included 944 NPs. The findings revealed a statistically significant difference in the scores of perceived psychological safety, depending on the interpersonal conflict management style employed. Furthermore, psychological safety emerged as a significant predictor of conflict management success. However, a secondary analysis controlling for ethnicity and gender failed to show statistically significant variations in perceived psychological safety based on interpersonal conflict management style. These results emphasize the crucial role of psychological safety as an environmental factor affecting conflict management styles and outcomes among NPs in acute or critical care settings. Nonetheless, the influence of psychological safety appears to be nuanced when factors such as ethnicity and gender are considered, underscoring the need for further research to elaborate on these relationships.
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Faust, Scott, "Psychological Safety and Conflict Management Among Nurse Practitioners in Interprofessional Teams" (2023). Digital Commons @ ACU, Electronic Theses and Dissertations. Paper 701.
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