Campus Location
Dallas Campus (Online)
Date of Award
7-2024
ORCID
https://orcid.org/0009-0007-4274-2095
Document Type
Dissertation
Department
Organizational Leadership
Degree Name
Doctor of Education
Committee Chair or Primary Advisor
Andrew Lumpe
Second Committee Member or Secondary Advisor
Misty Resendez
Third Committee Member or Committee Reader
Javier Flores
Abstract
This exploratory qualitative cross-case analysis was developed to investigate how diversity management strategies were implemented and whether they coexist with organizational resilience capabilities at three U.S. private, midsized Christian-affiliated institutions of higher education associated with the Council for Christian Colleges & Universities. The researcher collected data from a senior-level chief diversity officer at each institution to determine how their diversity strategy was managed and whether a mature diversity program was concurrently present with organizational resilience capabilities. Data were collected using two primary instruments: the Diversity Management Competencies Questionnaire and semistructured interviews focused on organizational resilience. The collected data were supplemented by institutional documents, enhancing the understanding of each institution’s strategies and processes. Data analysis followed an a priori coding method guided by the resilience enhancing diversity management theoretical framework, focused on diversity management attributes and organizational resilience capabilities. Key findings revealed that leadership’s commitment to sound diversity management and resilience is crucial, emphasizing the need for leadership to value sound diversity management and institutional crisis management strategies. The study highlighted the convergence of diversity management with organizational resilience, identifying essential themes, such as Christian-mission alignment and the importance of stakeholder communication and engagement. This study contributed to the literature by offering a nuanced understanding of the interplay between diversity management and organizational resilience within Christian higher education settings.
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
Recommended Citation
Sutton, Kristopher M., "Diversity Management and Organizational Resilience Among Midsized CCCU Institutions in Christian Higher Education" (2024). Digital Commons @ ACU, Electronic Theses and Dissertations. Paper 803.
https://digitalcommons.acu.edu/etd/803