Campus Location

Dallas Campus (Online)

Date of Award

1-2026

Document Type

Dissertation

Department

Organizational Leadership

Degree Name

Doctor of Education

Committee Chair or Primary Advisor

Dr. Jim J. Adams

Second Committee Member or Secondary Advisor

Dr. B.J. McMichael

Third Committee Member or Committee Reader

Dr. Sara E. Salkil

Abstract

Mental health disorders are a significant health concern among higher education institutions in sub-Saharan Africa, including Nigeria. A substantial treatment gap exists in the Nigerian healthcare system, and this gap is further worsened by cultural and religious barriers, which reinforce stigma that discourages students from seeking professional help. This qualitative narrative inquiry explored the barriers students encountered when accessing mental health services at a university in Southwestern Nigeria, to increase service access. Qualitative semistructured interviews were conducted with seven professional mental health providers at a university counseling center between March and April 2025. Inductive thematic analysis was used to identify codes and themes related to access barriers. Eight themes associated with barriers to accessing mental health services were found: perceived barriers; social and cultural factors; peer, family, and societal perceptions toward help seeking; stigma and confidentiality; barriers faced by professional providers at work with students; university mental health policies; professional providers’ training; and strategies to increase use of campus counseling services.

Participants reported cultural practices and religious beliefs, as well as a fear of stigma, influenced students’ perceptions, such as viewing mental health conditions as supernatural or demonic influence, invariably impeding help-seeking. The findings suggest that sustainable mental health education and awareness efforts targeting both students and the broader university community may help reduce barriers to help-seeking and increase students’ use of university counseling services. Universities must design policies specifically tailored to address their mental health challenges.

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.