Campus Location
Dallas Campus (Online)
Date of Award
3-2023
ORCID
0009-0004-5665-5716
Document Type
DNP Project
Department
Nursing
Degree Name
Doctor of Nursing Practice
Committee Chair or Primary Advisor
Dr. Colleen Marzilli
Second Committee Member or Secondary Advisor
Dr. Cheryl Green
Abstract
Burnout is described as feelings associated with emotional exhaustion, depersonalization of patients, and a loss of sense of personal accomplishment and it is unique to healthcare workers. Current research highlights this condition among physicians, nurses, and mid-level providers; however, insufficient research exists regarding the effects of burnout on medical assistants. Research led to mindfulness as a possible solution defined as an intentional regulation of attention and awareness of the present moment. This project sought to see if mindfulness practices could be utilized to mitigate the effects of burnout in medical assistants. It was hypothesized that mindfulness could be a solution. This project featured a pretest/posttest quasi-experimental research design. The seven participants were medical assistants from three different clinics, part of an eight-clinic primary care network. Each of the sites was given a mindfulness activity for participants to complete during their working shift for 10 minutes. The practices were journaling, meditation, or going outside. The researcher gave participants the Maslach Burnout Inventory and Areas of Worklife Survey as pre- and postintervention tests. Paired t tests were conducted, results were analyzed in Excel, and p-values were calculated. Though there was a difference in the pretest and posttest scores for the depersonalization and personal accomplishment subscales, results show that mindfulness activities showed a statistically significant impact in the area of emotional exhaustion and workload.
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
Recommended Citation
Calais, Natalee D., "Burnout in Medical Assistants in Primary Care: Can Mindfulness be a Solution?" (2023). Digital Commons @ ACU, Electronic Theses and Dissertations. Paper 594.
https://digitalcommons.acu.edu/etd/594
Included in
Behavior and Behavior Mechanisms Commons, Cognitive Behavioral Therapy Commons, Family Practice Nursing Commons, Movement and Mind-Body Therapies Commons, Other Nursing Commons, Other Psychiatry and Psychology Commons, Psychological Phenomena and Processes Commons, Somatic Bodywork and Related Therapeutic Practices Commons